Think Wellness, Feel Healthy, call 8-BEAUTY
Beauty clinic Bioessence, through BPO company Dynamic Outsource Solutions, Inc., now centralizes its operations through a vanity number and a contact center service.
Craving for a midnight snack? Dial the easy 5-digit number of your friendly 24-hour fastfood chain for your order.
Troubleshooting your latest electronic equipment like PC, laptop, or cell phone? Call the hotline for these technology companies to assist you.
Needing to transact with your bank or to update your subscription to international publications? Dial the assigned toll-free numbers to do these.
While you have those easy-to-remember numbers for such needs, whom you’re going to call to if you need to rejuvenate from a week’s grind?
You may not have the time – and the memory to remember a 7-digit number, among the many contact details you often get in touch with. But Bioessence, the 13-year-old beauty clinic known for its facial, slimming, and wellness offers, is now further within your reach through its vanity number – 8-BEAUTY.
Easy to dial
Bioessence, with Facial Haus, Facialplus, Bioessence Serenity Spa, and Bioessence Slimming Zone as subsidiaries spread across the country, has been steadily building its client base over the years – clients who delightfully avail of the beauty clinic’s offers that suit their facial, slimming, and wellness requirements.
In turn, they get satisfied and further refer Bioessence to their associates, families, and friends. They build a relationship by regularly setting an appointment with Bioessence, which they do either after they had their invigorating treatment right there at the beauty clinic, or call the nearest Bioessence branch for their weekend or upcoming session.
“Since we know how busy our clients are – from yuppies to middle and senior executives, apart from those who really get pampered on a regular basis, that is why we came up with our own easy-to-remember vanity number,” Dr. Emma Guerrero, Bioessence founder, explains.
“We don’t want to further hassle them by fumbling through the numbers in their cell phone or stack of business cards, looking for the nearest Bioessence branch to them,” Dr. Guerrero illustrates further.
Apart from the convenience this number will bring, 8-BEAUTY also centralizes and uniforms all clients’ appointments and customers’ queries to Bioessence.
“While we’re here for 13 years, we don’t want to just sit on our laurels and rely alone on the current client base we have,” Dr. Guerrero stresses.
“We want them to stay with us, and further attract more clients through offering this convenience to them, by dialing our vanity number,” she adds.
Partnering with a pro
To fulfill this requirement of Bioessence, the beauty clinic recently inked ties with Dynamic Outsource Solutions, Inc. (DOS- I), a third party business provider that offers personalize and tailor-fit cost-effective models for their clients.
13-year-old beauty clinic Bioessence tapped BPO company Dynamic Outsource Solutions, Inc. (DOS-1) for its customer service requirement needs, through the vanity number 8-BEAUTY and a call center operations. Sealing the agreement are (from left): Yeng Z. Francisco, Bioessence Sales and Marketing Director; Dr. Emma B. Guerrero, Bioessence President; Edgardo H. Cayton, DOS-I President, and Joanne Ramos, DOS-1 New Business Development Manager.
Incorporated July 1, 2003 and a member of the Lina Group of Companies, DOS-I is ISO-9001:2001 Certified, and it now welcomes Bioessence to add to its lists of diverse, establishes clients like delivery service companies, an embassy, telecoms, bank, college, utility, and a government agency.
“We welcome Bioessence as our new client that we will serve well with our expertise and clients’ satisfaction we’re gaining in just five years in service,” Edgardo Cayton, DOS-I president, says.
Cayton adds they offer win-win opportunity to Bioessence through faster mobilization, rich manpower pool, and operational costs’ savings. “We aim to please our clients,” he stresses.
We will provide Bioessence the necessary know-how and manpower to centralize and manage its clients’ appointments, concerns, and queries through our inbound and outbound services. It’s not only Bioessence we’re serving here, but we deliver the beauty clinic’s brand of customer service down to its very clients,” Cayton illustrates.
Offers and services
With 8-BEAUTY, a client can now book an appointment for a facial, slimming, or wellness offers of Bioessence and its subsidiaries, that include facials (clarifying and purifying), oxygen facials (the only one in the market, with Bioessence as the exclusive distributor of oxygen botanicals), skin peeling, massage (among other spa services), and slimming (G-5 Vibratrim, Byo-wrap, Tummy Firm, Faradic, Liposome Treatment, S.W.E.A.T., Cellulite Massage, and Turkish Bath Sauna).
Also through 8-BEAUTY, they can also inquire for the latest beauty products Bioessence is offering, like soaps, anti-ageing, whitening, slimming, essential oils, and other complementary items – a variety of services and products that makes Bioessense a one-stop shop for beauty and skin care needs.
A client can also inquire about Bioessence’s the aggressive offering of its spa and slimming services, via Bioessence Serenity Spa and Bioessence Slim Zone. Through 8-BEAUTY, a client can also ask for assistance to locate the nearest Bioessence branch or its subsidiaries, and its clinic hours as well.
Truly, the combination of the vanity number is well-thought. “We all want to be well and healthy. In line with this, we all also want to look our very best, so we also want to be beautiful as well,” Dr. Guerrero shares.
“That’s why our number is 8-BEAUTY. Think of wellness and health, and dial 8-BEAUTY,” Dr. Guerrero concludes.
For more information about Bioessence, log on to www.bioessencephil.com.
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